One star is too much for Eon. The customer service is non existent, they tell lies and don't know the law. The owe a late relative of mine £500 and have still not paid it back. They created an account in my name and issued wildly inaccurate bills. Who would use £303 for two weeks? I was hounded by 16 debt collection companies, contacted by Philips & Cohen and the Lowell. Eon relish preying on the vulnerable as they are easy targets. The resolution team are too lazy to do their jobs and shut complaints down. AVOID Eon, or as they are known now Eon Next.