I've been a fan of this company since 2016, when I first heard of it. I met reps at a booth at a convention, Tekko, actually, and they helped me with a wig problem and it wasn't theirs. I have since purchased all my wigs from here, and have been so grateful every time I've contacted customer service with questions (usually styling questions.) The wigs always come in quickly and in great condition. Some don't even need to be styled for the character I need them for. If they do because of the design of the character, the wigs always style easily. And they don't tangle or at best untangle very easilly. So. Thanks for being my go-to wig-brand. You guys are the best.