Amazing! The customer service is next level! They accommodated my quick timeline and provided and shipped the product really fast while keeping me updated! My item was originally delayed, but when I reached out to ask for accommodation on my schedule, they responded very kindly and made sure that my order would arrive on time. AMAZING service! Overall, I am super happy with the customer service and the wigs. The company is US-based, and I live in Europe, but the high quality makes the longer wait and higher prices worth it. This company is super reliable, and the wigs are thick and high quality. I recommend it for anybody looking for great cosplay wigs!