I bought two sale shirts, which are fine. However, they weren't worth the hassle of getting EPNY to ship them. The website states, "Orders may take 2-3 business days to process." After 5 business days, I sent an email and I called the customer service number. The customer service rep promised the shipment would go out that day. It didn't. The following Monday I called again and sent another email. This is now 9 days after I placed the order (6 business or TWICE what is stated on the website). The customer service rep said she wasn't the one I spoke to on Friday because she was out. So as long as it isn't her fault, everything is okay???? That's customer service? she contacted the warehouse and asked them to ship the shirts. Bottom Line: too much effort for 2 shirts. I wouldn't do it again. If I hadn't called I think the shirts might still be in their warehouse several weeks later waiting to be shipped.