To Whom It May Concern, My name is Peter Maki. I am a PGA Professional with a green grass wholesale account. My sales rep was unable to find the piece a customer of mine requested to order. It was however available on your website which is the ONLY way my customers can see your product. Apparently you don't share inventory with the wholesale side of the business? Extremely disappointing and a poor business model. It is crazy to think that the ONLY way for my customers to view your product lines is online on your website but that I have to tell them it's "sold out". They say if that's true, how is it available on the website for me to purchase? That's an impossible conversation to have. They will then buy it on their own from the website and refuse to buy anything in the future from me. Why would they? A horrible business model for sure. I lost money on this transaction because I must now take it to a local embroider at an additional cost to me to have our club logo put on the sleeve. Despite all of this, I took care of my customer, regardless of that cost to me. That's what sound businesses do. I was planning on doing business with EP Pro in my big Fall order and beyond, but now I'm certainly not. There are hundreds of other options out there from which to purchase and they shall have my business instead. You did ask. Peter Maki PGA Professional Wedgewood Pines Country Club Stow, MA 01775