Strengths The Dietician and the Family Mentor were steadfast allies in our battle with the ED. They exercised consistent messaging and a light touch handling parental misalignment. The therapists were all helpful. The program was effective, insofar as we are much better off than before we started. My daughter is still struggling, but the situation is 10x better than it was 18 months ago. I am grateful that my daughter's medical provider prescribed EQUIP for us and that my insurance provider authorized payment for the service. Weaknesses We experienced high turnover in the team, regarding the peer mentor and therapist. My daughter had 3 peer mentors and 3 therapists, and 2 medical staff during her first 12 months at Equip. She connected well with the first peer mentor, but she barely met with the second and she never even met with the third. Scheduling was difficult because of the time difference between us and all the providers. My daughter was not able to find any group meetings that occurred outside school hours, so she never joined a support group. The dietician and therapy appointments usually took place in the car right after school ended or at 6 am because of the schedule. This added a layer of challenge onto an already-challenging process. The first medical team member was not knowledgable about lab results (blood nutrient levels) and misinterpreted test results over a protracted period of time. The improper interpretation caused an incredible amount of stress for parents and patient. Specifically, she told us that our daugther was too ill to travel when in fact her nutrient levels were all in the normal range. She had relied upon the Kaiser lab's textual designation (which were based on adult physiology); she did not have independent knowledge of the appropriate concentration values for pediatric physiology. I learned this when I reached out to my daughter's pediatrician for help interpreting the lab results. When the medical provider was reassigned off our team, she informed us it was because of a regional reorganization of job duties. She never apologized for the errors. The net result was a decrease in our confidence about the medical side of EQUIP. The weight values displayed in the web portal are improperly and inadequately plotted. The x-axis values are shown evenly spaced even when the measurements are not collected at equal time increments. The number of measurements shown is limited, making it difficult to track trends over time. I have other small quibbles, but these are the major impressions.