Ercol Bought 2 Forli sofas in a chenille like fabric from our local furniture retailer we were initially pleased with them but after less than 6 months noticed pulls bobbles on the main body of the sofas , the look and shine of the fabric which obviously attracted us had been lost as is now a flat grey , the contrast between the seat cushions and the back cushions is obvious , guests have even noticed ! We complained to the retailer who sent an apparent independent company to assess the sofas and the response from ercol that this was a natural process of the fabric called pilling , we obviously informed the retailer we were not happy with this and they now have arranged a second company who are coming to assess We have just had a second inspection and the person who came spent two hours removing bobbles and working on the sofa and told my husband that with higher end furniture it requires more upkeep ! Who in their right mind would buy a sofa that you needed to remove bobbles from All the time , surely the sofa shouldn’t be made in a material that would require this and if it was surely as a customer you should be made aware of this because who in their right mind would willingly spend £6000 on that furniture We will await the second judgement from ercol but expect it to be the same as before surely a reputable company such as ercol should not make a sofa out of a fabric which will pill in 6 months , this is clearly not fit for purpose , the sofas aren’t over used there’s only two people regularly using them , if you are making a sofa which wil be sat on surely this fabric is surely not suitable for that product Gutted as have spent so much on sofas that we have now had to buy throws to cover its dull bobbly covers