What a company do not deal with them, you have to give your card details to them before they will send someone out to you. The electrician was supposed attend before 5pm no one turned up. I rang to cancel as electrician didn’t arrive they put me on hold for 27 minutes and rang again put me on hold for a further 17 minutes so I hung up, just having dinner when engineer arrived told him too late as should of been with us before 5pm although they state no call out charge they still charged £150. All they are is a contact centre supplying workmen DO NOT USE THIS COMPANY