Avoid this company. My wife called this company to send an Electrician to do a job in a shop that she is working in. They said they need my wife’s bank account details even the 3-digit number to go ahead and book the job for her. Anyway, she passed her card details to them which was a mistake. The engineer contacted her and after cancelling the appointment twice, finally he went to the shop for the 3rd time. When the engineer was there, he did actually nothing and said he needs to come back another day with his equipment and high ladder and he also said he needs one of his colleagues to help him to carry out the job. During that conversation, security guy of shopping centre arrived and emphasized that the company also need to send the risk assessment form to them by email. Then the engineer left the shop and my wife thought that he comes back another day and do the job. However, the company charged my wife £222 for doing nothing because their engineer was in the shop for 5 minutes. My wife called them, and they said the engineer wanted to do the job, but your security did not let him to do the job. This is a big lie as the engineer said he needs to come back another day. My wife had a very stressful conversation with the manager on the phone, but they did not accept to resolve the issue. They put us in a difficult and stressful situation. Do not trust this company at all.