Absolutely disgusting customer service. Ordered a very expensive item, instead of using the delivery address specified when ordering they used incorrect pay pal address. When I called to cancel the order they told me they cannot cancel the order. I didn’t live at the address that was used. They advised I can try to reach out only once the item gets dispatched to then they request have it sent to sender. But they wouldn’t guarantee anything. Luckily, through incredible amounts of stress and constant checking of my email for dispatch notifications, I managed to have it sent to sender. And then had to wait another 10 days to get refund, in order to place the order again.