Absolutely abysmal service from these guys. I tried to order 2 fancy dress items for Halloween from their website. I picked the items went through to pay and the website crashed, when I went back on to the site it said my transaction had failed. I did this again and the same thing happened. I checked my PayPal account to make sure nothing had been paid and tried again, suddenly 3 confirmations pinged through and the 3 payments where taken. I called the following day and was left waiting on the phone for almost an hour before being cut off. I then decided to email them and got a reply telling me they were very busy because it was Halloween and the best thing to do was to refuse 2 of the deliveries and I would receive a refund, that was on the 22nd October and I haven't had any response since.