This is was our 2nd time renting a van. I was disappointed this year because there were several things that I don’t believe should have been an issue for us. The van shook terribly when driving it at 60 mph, it had been in a previous accident and closing the very back doors was so difficult it often took 3x’s. I expressed concern at the Vegas pickup. Our frig kept going in and out of power and it was sunny-there must have been a disconnect someplace. Pillows were so thin that I almost wondered why we had them. When we take this type of trip again, I will be looking at other rentals. I’ve had very good service through Escape and want to mention that as a positive. Thank you for listening.