Overall my partner and I loved our campervan experience. The van was reliable, comfortable and fun! The first staff we met went above and beyond to start us off on a great foot. We ended up staying at a campground he recommended and weren’t disappointed! Thank you! However, there were a few things that could be improved. We were given a van that didn’t have a right turn signal light working— and we didn’t notice until 2-3 days into our trip. We only got their email regarding helping us with this issue once we got out of the Rocky Mountains (had very little reception) and by that time, we only had one more day left before we returned the van. This was a bit of a safety issue. We were also given a van without washing fluid for the windshield and a glitchy GPS we paid each day for. Since we are international travelers, the GPS was a very important device. When we dropped the van off and told the staff about these issues, they didn’t seem to care about these experiences, didn’t reconcile the pay or even offer an apology. That wasn’t our favourite part of the trip. We really appreciated the company included a small fan with the van as we were in the hot Utah sun for much of our trip but it hardly pushed any air around and this van could easily do with a small fan upgrade. Overall, these challenges didn’t prevent us from having a great time and seeing a beautiful part of the country while making lots and lots of memories!