Placed an order with espares and paid £6.99 for next day delivery. Received notification of delivery date. Items never arrived at all. Waited 3 additional days with no notice or explanation of any delays. Tried to telephone customer services, but no phone number available and no person to speak to (no surprise there then!). Forced to finally enagae in a "live chat" which for some busy people, this isn't always the easiest option, and was told that the part(s) were coming directly from the manufacturer and it was'nt their fault for the delay. despite paying for next day delivery. So in summary, yet another 'drop selling' company offering items as advertised as 'IN STOCK' but instead, they are just using other peoples stock (like so many 'e_companies') without incurring their own product outlay or storage costs, then blaming the supplier for their breach of contract and failed poor service. The sooner people stop dealing with these faceless organisations who won't invest in human contact resources and get away with making false advertising statements, the better our supply chain will be. Excuse the rant, order cancelled, refund requested, ordered now directly from the manufacturer (fridgemaster), arriving tommorow and experienced a fabulous personal customer service experience over the phone as everyone should expect. Will never use espares again, or for that matter, any similar company who you can't pick up the phone and speak to someone with a problem.