Ordered 4 small items, they never reached me. Apparently they were dispatched but got lost in transit. I didn't want to wait another 3 weeks for them to send me the items again, so I asked for a refund, they said they would process it within 3-5 days. 1 week goes by - no refund. I email again, and another employee says she has now actually processed the refund, please wait 3-5 days to process. Another week goes by and STILL NOTHING. ABSOLUTE WORST CUSTOMER SERVICE. I ordered on January 27th, 2017. It's now March 21st !!!!!!!!!!!!!!!!!!!!!!
7 years ago
eSpares has a
4.5
average rating
from
1,020
reviews
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