I am absolutely thrilled to pieces that I came across e-spares. I will definitely use them again without a second thought, everything was so easy. I googled my dishwasher model no. with the problem, checked their website from the results, not only did I find the part, there was a brilliant ‘how to fix it’ video right there on the page. Normally I would call an engineer but I ordered my spare part (at a great price) and having watched the brilliant video, I had the confidence to successfully repair my dishwasher myself! I did contact customer services to check on my part delivery time, as I ordered my part just days before the total lockdown started, so there was a completely understandable delay. They were polite, efficient and thorough, my part arrived days later and I had regular emails updating me. Im feeling chuffed to bits I did this myself and at a tiny fraction of the cost of an engineer too. Thank you so much!