Very poor experience. Ordered a garden furniture set and parasol etc on Tuesday, the status on their site said they had accepted my order and were getting it ready for delivery, and to check back for updates. By Friday the status was still unchanged, so I emailed them to check on a likely delivery date to make sure someone would be in for the courier. About an hour later I got a reply saying the set I'd ordered was out of stock and would I like a suggested alternative. I wonder how long it would have taken them to inform me that it was out of stock had I not contacted them? I replied straight away that the alternative wasn't acceptable and could they cancel my order and refund me. That's the last contact I've had, tried calling today but I guess they're off until Tuesday now. Ordered a BBQ from Argos and a rattan sun lounger from Quatropi at the same time on Tuesday and these two arrived Thursday morning, brilliant service with email and text updates on the progress of the orders and delivery. This outfit has taken my money (best part of £1,000) for stock they haven't got, and at the very least will have sat on it for a week.