Phone one evening to ask when my delivery would be and they informed me that it had not been dispatched yet and that I would be notified once it was dispatched. Next morning whilst at work I got phone call from delivery driver saying he would be at my house in 15 minutes. I had cycled to work and had to borrow work colleagues car as I was 8 miles from home. Mattress also arrived with several pulls covering surface of the fabric. Sent the company and email with photos but they did not offer anything in return. I expected to at least be offered a free return or a percentage discount.