My spread trading company of choice and I have recently shifted most of my funds from another provider after testing out for a while. 1. Tight spreads (who wants to trade markets out of hours anyway?). I like that spread on commodity futures is close to daily rolling spread, so avoiding daily financing charges. 2. Customer service is pretty good. A payment went missing (fault of my bank) and they stayed in regular contact seeking to work it out. Polite leading to mutual respect rather than delusions of Gordon Gekko as I have experienced elsewhere. 3. Website works efficiently and I find trades are executed quickly. Have had no experience of slippage issues. 4. No messing about with taking money out, which is reassuring. 5. iPhone and iPad apps are pretty good with room for improvement. Cons (take note ETX): 1. Charting on web platform is poor. I use other software for charting (MT4 with another company) and the free daily Real Time Pro. I think if you are serious should use a specialist chart provider anyway, but ETX really could improve. 2. Bonuses are very unattractive. You would have to massively overtrade your account to come close to getting the benefit of it, unless you are a crazed repetitive scalper. How about some sensible loyalty bonus for swing traders and position traders who keep to sensible risk limits, to show you are not just trying to recruit account-blowers? 3. Education, news etc is nothing special compared to competitors. Morning video update is, frankly, crap.