Had a door glass shot before the guarantee ran out went in waited 3/4 weeks contacted they said needed invoice again as lost details went in again gave details waiting ages went in again said cannot only replace glass so paid 300 pounds said will replace door took another 2 months finally arrived far too wide different patterned glas locking system handle on the wrong side got a back door as well and all of the lead work in the glass was twisted we overlooked that at the time it’s an absolute joke my husband has ran around chasing them up he is my carer as I’m disabled he has not got the time this company is a joke will never shop with them again very disappointed