Avoid this company like the plague. After speaking to the agent and explaining I needed a product for work for video meetings I was sold this product on the premise that if it didn't meet my needs within 14 days that it would all be cancelled and refund given. They explained after 14 days if I was satisfied that I would then become a customer. What they didn't tell me was that this product is no use for video calls due to lag and therefore is unfit for purpose. They also didn't tell me that I'd be left with the dish attached to my house unless I paid for the engineer to uninstall it. Oh, and that I have to foot the cost of returning the modem and central part of dish myself too. Product was totally missold and they ignore calls and emails. I've cancelled it, within 14 days, but had no refund and now I have a useless dish attached to my house. Absolute disgrace. Use them at your peril. I recommend avoiding.