Since this business was bought Eutelsat, it feels like they stop caring. Fortunately it is rare that I encounter a company that seeks to deliver the worse service to their customer. I am absolutely dumbfounded after every conversation or email I have with them. I have decided based on my last conversation today I am moving away from their service because it is so poor. Seriously, 0.02mbs??? But no, the Konnect customer tells you you will be on the new satellite offering faster speeds, no data limits, and life will just change dramatically from the nasty previous owners. What they don’t tell you is that you need to cancel your existing contract, pay the cancellation fee (£16.88/mo left of the agreement) and you need to purchase all new equipment. Let’s face it, the company is based on half truths and deception.