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Mark Urry
Once my system was Tooway. It worked well, they responded to queries by email or phone quickly and my download estimate was up to date. Now it seems to have changed to Europasat (?) and it is pathetic. The "new" website seems to have no options which function at all, except "Buy a booster". You touch it with the cursor to see what is next and it debits your account without any possibility of confirming. If you go back to try again and delete, it takes your money a second time. I think that is illegal and I told them so. All the options for "back" or "next" do nothing except show a red no entry sign. In other words it is completely non-functional as far as I can see. On top of that, the Tooway "download" bar which ran alongside the monthly allowance bar, divided into 4 (i.e approximately 1 week amounts) and seemed to be updated in real time, is now a circular "clock" which is not so clear, and is updated only every few days. (i.e today, 13 May @20.30, it was last updated THREE days ago, which is next to useless. Finally, what used to be my Tooway download allowance of 8 Mbytes, now seems to be 8 Mbytes download + Upload, without any notification and my online time is virtually halved. Not happy and looking to change.
7 years ago
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Bigblu has a 3.5 average rating from 1,222 reviews
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