I have just spent over half an hour on the telephone not getting through to Europasat. Their (non-existent) Customer Service department is, perhaps, overloaded? Quite simply the "Usage Graph" no longer displays so that I have no idea at all how much of my expensive allowance is used and how much remains available. I did get through last Friday to Adam. He appeared less than interested, telling me that there was an issue but he had no idea when it might be resolved. What a pity. Although costly the system has been reliably good until now. How frustrating; we will begin to look elsewhere.