For 6 months Europasat took money from my account for a duplicate contract I didn't know about (I never received any invoice for it). When I spotted the problem, they promised to repay me the 635€ (!) they took abusively within 2 weeks. 2 months later, I only managed to get 1/3 of that from them after threats of legal action. They still owe me hundreds of euros but just play dead. And they're still making payment requests on my account for the fake contract (sometimes for 3 times the monthly fee) and the one I signed but cancelled! Best of all: I don't appear to be alone with that problem. They must think that's how a decent company behaves.