As I live in a remote area, satellite broadband is the main option, at least until we get decent 4G cellular. Europasat SES advertised high speed internet links at reasonable cost and so I went for that. So I started with the basic package which gave 4MB download speed. While very occasionally, this has been achieved but in general speeds have been WAY below this. I re-pointed the dish to make sure that was not the issue but no change. I took screen shots of what I was getting and then e mailed Europasat to say that: "I am someone who would upgrade to a bigger package but there seems no point unless I can get better speeds. What can you recommend ?" I got the usual short reply "Our quoted speeds are UP TO ...." Since they didn't even seem interested is taking more of my money, I can only assume that their system is not capable of delivering guaranteed high speed internet. My kids describe our internet as "s***". However, for e mails etc it is always there.