Moved from a local island internet provider as unhappy with them, couldn't watch anything online or listen to online music etc as would run very slowly and cut off continuously. Their customer service if any problems was dire, if you could actually get in touch with them. I love this satellite internet service as can now watch youtube and listen to online music and watch videos easily, I also can have a few pages at a time open and it is a much more reliable internet service provider. Great that I can check my usage when I want. It is a little more expensive than my previous one but as long as it remains at this price am very happy to continue using it.