Most of the time I am fully satisfied. Just sometimes the speed dies off and I get a lot of buffering on videos. BBC I player is ok as you download first and then playback, but I have to watch ITV progs in short bursts. Having spent a lot of time running at 56.7k on dialup, I really have no complaint. Apparently, tho, the new local service with fibre optics is very fast, but is still using the old cable from the exchange out to the hamlet here, and given the number of line failures we get, I think we are better off with satellite. (They do however supply free French TV and free phone calls, with unlimited broadband for about 37€. )