I live in a very remote rural area, where ADSL max speed is about 1.5MB in the daytime and "out of service" in the evening and through most of the weekend. I was promised by Europasat speeds of "up to 20MB", but in fact after shelling out the enormous costs of setting up and paying for several months now of service that's far dearer than what anyone pays for their internet, it has never gone above 6MB and during the evening it's no better than the ADSL. The miserly data limits are completely unsuitable for normal modern Internet usage, and mean you need to be pretty well off to be able to afford to use it like most people use their ADSL. I'm paying £44 a month for a 10GB limit (compare that to my city friends who pay under a tenner for unlimited data that's REALLY at 20+MB!) and even so it's still goodbye to kids streaming videos for homework assignments, goodbye to using iPlayer. I feel like I've gone back to 1998, when I was using 56k dial-up, paying by the minute and restricted to text-only websites. After I'd entered into the contract and it was too late to back out, I was told this is "normal" by a phoneline assistant whose tone of voice made me feel like I was purely delusional to expect anything else. On top of this, the billing is extremely confusing. You get emails saying your payment is due well before the date they tell you and when you call up to query it they say it's just for your information, you don't need to do anything. But then you get reminder emails asking for payment again. I got an email saying I'd used 87% of my data for the month only a fortnight after the refresh date - just from browsing and "indulging" in one or two Youtube videos!! I switched off the router and fell back on the ADSL as I didn't want to have extra charges from going over - but then three days later I got an email saying I was now at 101% of my data allowance!! Over all I feel bitterly disappointed. This hasn't helped to lessen the rural disadvantage at all, it's increased it as I'm now burdened with this high cost each month and I still have to have an ADSL connection anyway as a backup even though that's also useless a lot of the time, but now I can't afford to invest in the new rural 4G scheme that EE have just started. I wish I had just put up with the ADSL and not let myself be talked into this by the hard sell - if I had done that then I could now do EE's 4G scheme and be as happy as my neighbours who did just that and now have 30MB unlimited for half what I pay!