I opted to install the system myself and found the installation instructions to be easy to follow. The system worked fine from the off with no further adjustment required. It is noticeably slower at peak times but not as bad as terrestrial broadband at about 4 km from the exchange. My concerns about rain/snow shadow have so far been unfounded. The router is connected to the computer via ethernet cable - no wireless. This is the main downfall of the system. Fitting a wireless access point has partially cured it but it keeps dropping and needs re-booted regularly (although this might just be a settings issue). Overall I am satisfied with Europasat and would recommend them.