until november i have been perfectly satisfied with your europasat service & reliability, however, i am currently experiencing a problem regarding rapidly disappearing bandwidth. in mid-november i was surprised to discover that i had suddenly used up ALL of my monthly 20 GB bandwidth allocation, even though my typical online behavior had not changed & no other person has received my network key. i needed to purchase 10GPS extra top op to stay online the month which also quickly disappeared & was very slow. on december 4th my 20 GB was reloaded & now on december 10th you wrote to warn me that 51% had already been used up ! so now i am desperate & wondering what i am doing differently than before to use up my bandwidth so quickly ? i never stream at all or download during the day --always waiting until after 23:00 to watch youtubes & send off photos...until november, this has been the perfect way to end each month without depleting my 20 GB--what could possibly be changed now & how can i remedy this situation ? thank you for your reply, victoria ratledge