Service is very good and reliable. Provides much faster internet access than is available from local wired connections, although the transmission lag can be noticeable. The speed boost more than compensates for this and not really an issue when streaming. The only downside - and the reason for four rather than five stars - is that finding local installers can be difficult. Because of our location and planning restrictions none of the standard install options worked for us, so we needed the self-install option. You'll need to make sure that you've identified a good, knowledgeable local installer before proceeding. Most are 'Sky' only and this can faze the majority.