I live in a very isolated area in South West France and Europasat have provided me with a great way to remain in touch with my family and the general shopping world (also keeps the wife occupied on her new tablet). However Europasat is like every other company when it comes to passing on offers to 'EXISTING CUSTOMERS' - NOTHING!!!!! I am bombarded with email offers from Europasat offering discounts, more bandwith, cheaper costs etc etc., yes, you have guessed, FOR 'NEW CUSTOMERS' ONLY!!!! I have emailed and pointed this out and have thrown myself at their mercy - NOPE, NOTHING, not even sympathy. I should be used to this level of service for existing customers it is endemic. I truly believe they are missing a trick Rant over Rob