I am in rural France. I work from home and need a sound and fast connection for my work.
Things were fine at the start of my contract with Tooway 2 years ago (Nov 2012).
Now however, at daytime I often have a slow connection. I know I can't expect cable speeds, but 15 minutes for a 45 MB download is not very fast, I think.
AFTER 5PM, however, the Europasat connection becomes very sluggish indeed (below 1 MB/s) and during holiday seasons, it becomes a total JOKE, with download speeds simply dropping to 0.25 MB/s.
Forget about watching BBC news videos after 5PM - they simply won't come to life. Save any downloads for the next day - they won't materialize in the evening anyway.
I'm into my third year with Tooway/Europasat. Things weren't this bad when I started out. Capacity issue? - If so, Europasat should be able to solve the problem - their services are pricy enough if you ask me (I pay EUR 50 a month for 16 MB combined up/download (that's a little over 500 MBs a day)).
Complaining doesn't help. Europasat will tell you that "There has been some congestion on the network this week due to the school holidays which may have had an effect on overall speeds" and that's the end of it.
I went with Tooway, now Europasat, two years ago, because they advertised fabulous speeds.
I thoroughly regret my decision.
S. Cremer, France
10 years ago
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