Absolute shambles of a company. the installation was wrong the system never worked properly from the outset. i had to call technical numerous times in first 10 days, waiting upwards o 25 mins to speak to anyone each time. I asked for the dish to be re-sighted as it was fixed only 18 inches off of the floor and pointed straight at a tree. Each time i spoke to someone either customer service or tech, it was a complete waste of time. They then send me a bill for next month, when i was only just over 2 weeks from the install. Still waiting for a refund so will be issuing a CCJ against the company without delay. AVOID THIS COMPANY LIKE THE PLAGUE!!!!!