The consignment arrived 5 days ago exactly on time. Support from Europasat was excellent, both during purchase and installation. We have a clear line of sight with the dish mounted in a discrete location 1 metre above ground on the back of an outbuilding. (This was the fallback position, required to satisfy the domestic planning authority.) I used a sat finder app on an iPhone to help orientate the dish correctly and found the satellite immediately on switch-on. Maximising the signal was straight forward. Europasat help was invaluable when setting up the modem and router, which are now working perfectly together. Download speeds vary, the lowest has been 1.4 Mb/s (BT delivered 0.1 for the last two months, and no prospect of improvement). The highest from satellite so far has been 11.2 Mb/s. I assume the variation is related to America at work and at rest. More research is needed to be sure of this correlation. The PAYG option probably won't suit our domestic use, it's too easy to exceed the data limit without constant monitoring. So far, a very satisfactory change-over from BT copper wire. Thanks Europasat.