Speedy, efficient service. Technical and financial details explained by your operator with patience and with the understanding that some older folk have difficulty with the intricacies of the satellite system. This was a major investment for two OAPs working with only the State pension so we were quite nervous about the purchase. Your representative was reassuring and had us on line very quickly. Since then - after getting into the habit of measuring our on line activities to meet the data collection we had arranged - we now can enjoy the service to the full. I would make one point for your consideration. It seems unfair that if we order an additional data portion should we run short towards the end of the month, any remaining at the end of the period cannot be carried forward and added to the next month's allocation. Something you might want to think about?