I wish there had been an "Excellent" rating option available as I definitely would of chosen it! I am a keen cyclist and do a lot of mountain biking in and around the New Forest. For sometime I had been searching for a bike rack for my car but couldn't find a design I liked that was within my budget. A friend suggested I try The Bike Rack Company..and I'm so pleased I did. They were so helpful and professional and I was really impressed with the overall service they provided. The bike rack I purchased was superb quality, easy to fit to my car and well within my budge. I'm so thrilled with it and its such great value for money that I have to say that if you are looking for a bike rack you really should try them, you'll be really glad you did. I don't often write reviews for products I've bought but believe credit should be given where its due and The Bike Rack Company certainly deserve it. P.M.Moore