The promise, but don't deliver They accept the funds and then never heard anything the shipment is not picked up and of course not delivered. Engaged them to collect en ship a package in December 2021. Today it’s February 2022 and still have not send anybody to pickup the package. If I can provide a name and mobile number of a employee we’re the package needs to be picked up. Provided phone number and email, is not sufficient EUROSENDER mentioned. They give me two option or somebody needs to drop of the package or they want mobile number of an employee. Reception of the hotel is open 24/7 but EUROSENDER swill not go the hotel! Never such a poor service