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Viktoria
The only good thing about the service was the ordering process, but I would have NEVER used the service if I would have known our boxes would end up being basically destroyed! You wouldn't believe the state of the boxes when they arrived... The boxes literally looked like someone had kicked them or beat them, one box had one whole edge completely OPEN and most boxes had huge gaps and holes. Luckily, we had wrapped the boxes in plastic film which kept the boxes intact even after this destruction but if it wouldn't have been for that cling film around the boxes, we would have literally lost everything since things would have simply fallen out of the boxes. We're in complete shock! Never in our life did we expect our shipment would get beaten and almost destroyed like this... Absolutely horrible and because of this service, I will never feel safe about sending any big shipments again!! Please see the photos attached to this review - there's a before and after shot of the shipment. The "after" is literally how the shipment arrived to the destination (and quite honestly the pictures don't do justice to the extent of the damage). The before is exactly what the boxes looked like. We are never ever ever going to use any such service again and I absolutely would recommend staying away from this company!
2 years ago
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Eurosender has a 3.7 average rating from 2,033 reviews

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