Worse customer service I've had to deal with. The courier did not apply labels in front of me, did not hand in the pickup confirmation despite my insistence and the person picking up my parcel was not professional and driving their own car. Eurosender did not react to my flagging this issue. Then the courier lost one of my parcels. Eurosender asked me the same info about my parcel several times, never followed up on the issue and finally told me my parcel was definitely lost almost 3 months after I sent them yet another request about it. They did not offer to reimburse the sending costs for that parcel, only to help me make a claim with the courier, asking for the pick up proof I never received in order to do so. In the end, I find myself loosing a lot of money and not receiving any proper assistance. Do not use their services.