Eurosender Sarl: My Shipping Odyssey Gone Wrong
Travelers and fellow shippers, gather round! I have a tale to tell, a cautionary one about Eurosender Sarl. What started as a simple task - shipping two packages from Italy to Barcelona - turned into a months-long odyssey filled with missing parcels, damaged goods, and the most frustrating customer service experience imaginable.
Lost in Transit:
Imagine my growing anxiety as the days turned into weeks, and one of my packages simply vanished. Inquiries to Eurosender Sarl were met with radio silence. No updates, no tracking information, just a gaping hole where my package should have been. And to make matters worse, this package held valuable items!
A Bruised Arrival:
The second package finally arrived, but the "Fragile" markings might as well have been invisible. Eurosender Sarl's mishandling left the contents unusable. My hopes of a smooth delivery were dashed, replaced by a wave of frustration.
Emails to the Void:
Since April, I've bombarded Eurosender Sarl with over 40 emails. It felt like throwing messages into a void. Compensation for the lost package and the damaged goods? Eurosender Sarl simply didn't respond. Thankfully, PayPal stepped in and refunded the shipping costs, but the insurance claim remains a mystery.
A Word to the Wise:
For the love of all that is shipped safely, avoid Eurosender Sarl! Their negligence, lack of communication, and disregard for their customers are appalling. There are plenty of reliable shipping companies out there. Don't subject yourself to the same shipping nightmare I endured.
Travellers and shippers, be warned!
6 months ago
Eurosender has a
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