This has been the worst experience ever sending a package. DO NOT USE THIS COMPANY, they are unreliable and not trustworthy. I have called almost every day for consecutive 2 weeks to again and again ask when will the package be delivered, even though I had a date for it and it was never collected. No communication has been sent that the courier will be late (I almost wonder if it ever was communicated with the courrier) and every time on the phone they were 'sorry that this is happenning' rescheduling the collection and then it never came to an end. I had to cancel since I can't wait for another week - they offered me 'another' date for pick up which was in a week... after already waiting for 2 weeks. This has happenned 2 times - I thought the previous one was a mistake but it turns out it's not. DO NOT RECOMMEND.