Worst service ever! I will just copy/paste from another reviewer because same things happening to me right now. After ordering, they send DPD to pick up my parcel, but DPD never show up. Playing cats and mouse with customers. I'm waiting 2 weeks! Yes two weeks?! Absolutely ridiculous. They send numerous parcel tracking numbers but still nothing. Copy/Paste (same experience for me) --- It's so wonderful to order a shipping, getting all of the confirmation emails and so on, waiting from 9am till 6pm AT HOME for the bagage to be picked up and.. And nothing. The package doesn't get picked up because no one comes. And of course, Eurosender can't be reached by now to fix the situation because, oh well, after 6pm it's closed. Thanks a lot for nothing. Hope i'll at least get my money back since I'm never getting back all these hours i spent waiting on the pick up truck of your "courrier delivering partner". --- They didn't even offer my money back. Thanks for wasting my time and money. Oh yeah this is not first time. Be aware of this company. Totally untrustworthy!