I've used Eurosender 3 times in the last couple of months (unfortunately they were the only option we knew of). The first time I ordered 3 palettes to be picked up from outside my house. Everything was confirmed and no-one showed up... I called THEM to find out that the driver wasn't showing. So I had to leave thousands of euros of my property outside on the street until the next morning. Absolutely no compensation was provided. It's rather disgraceful. The second time was ok. The third time my TV was picked up on the 18th of December and then we heard nothing until the new year. Waaaay past the delivery time we were told. Thank god I never have to use their service again. Shame on them.