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Guilherme Vila Maior
I’ve used Eurosender twice already, the first time it all went nicely, but the second time, the package didn’t meet its destination not in one business day, and not in five. I called to see what was the problem, and firstly, the tracking on the website wasn’t updated at all (being the last notification from the pick up), and I was told that the package was already at the city of delivery, but when the label was printed, the door number was cut out (I don’t know why), and so the package remained in the city storage pretty much the whole time, and I wasn’t notified of it, I HAD TO CALL to see what the problem was, nobody sent me an email or a call to fix it, so if I didn’t call the package would remain in storage for eternity... so it took 6 business days, and good thing I called, because they are bringing it tomorrow (Friday) because the following week I would not be at home to receive the package
4 years ago
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Eurosender has a 3.7 average rating from 2,035 reviews

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