Respected All, It is very bad experience ever I had because 1) they took 2 days for the pick up and give me the fake resone that we could not find the address and on the same address they have picked my bags after complain so my friend wasted his 2 days for my bags 2) they have mentioned delivery within a day but one bag deliver after one day and second bag has not found at all and the bag was just throw near to road and did not ring my apartment bell or did not inform me at all because driver was affair that he took only single bag of mine from the stroaage due to second was broken. 3) I have call like 20 time to eurosend and dpd and also written mail not getting proper answer and the driver has been deliver my bag after a week and bag was broken from the bottom and i could not move my bag and I have to transfer my stuff at that moment and dpd driver told me that I am not responsible and euro sender saying that i am not responsible, meaning while last 10 dyas they played the blaming game to each other and trying to escape from the problems. After all the complain I have told them taht what should i do with the broken bag and they told me to send me picture and eurosender we will give you some compensation, after two days they send me an email we will not cover the bag damage. it is fine but why you everytime lie to me why you told me to send me picture and all those things why you waste my time ???? why you send me an email that they have attempted two times delivery this is also lie to me. Because I have waited like anything for my bag and did continuous call to eurosend and dpd. meanwhile you cant solve the problem of the customer but at least do not waste anyone important time to believing you lie thing. I hope you can understand my problme and give me the proper solution.