I sent something from Spain to Netherlands. The agents from eurosender were really helpful and the pickup was on time. However, once things arrived in Netherlands, they got lost. The recipient or sender were never informed regarding when the package would be delivered. Then he found a note with a pickup address. When he tried to pick up the boxes he was told they were not there. He travelled to another location, this time they said it was there but they couldn't find it and asked him to come another day. Then I received a note that the packages were being sent back to Spain because they were not picked up. I had to make several phone calls to fix this. Again, I got help from eurosender agents, they were really nice, but the problems in Netherlands made it an awful experience. I would not recommend this service to anyone.