Recently returned from a 3 week solo adventure travelling the Balkans , couldn’t thank euroventure enough for all their help! The route was exactly as I wanted and changes to the route were efficiently dealt with beforehand , nothing was too much trouble , especially when I wanted to extend the trips beforehand. The whole team were extremely helpful and polite and responded with a positive attitude in all the communication that we had. Customer service was excellent, I stayed in mixed dorms in hostels throughout the trip which suited my budget range although on two occasions I was upgraded to a hotel with breakfast, a pleasant surprise! A couple of issues during the trip were quickly and effectively dealt with and it did not hamper my expectations for the rest of the trip. A refund was needed for a few nights in one stop on the trip and this was sorted out without issue. The travel pack sent beforehand was especially helpful as it provided my coach tickets, helpful tips about the local area, a language guide etc. all questions were responded to and they helped me feel at ease in every way. It took the stress out of having to organise transport and accommodation myself. I would definitely use this company again and thank you to the whole team!