I did a custom self guided tour and the Western Europe group tour and overall had a good time on both trips! Catherine was very responsive and great at helping organize my self guided tour. As my first time solo travelling, the instructions for hostels and transportation were very easy to follow. The cities of the group tour were well chosen and majority of the hostels were nice but there were a couple that should be changed. Our tour guide Tom was a nice and friendly person but wasn’t what I was expecting as a tour guide. He wasn’t super enthusiastic, organized, or have the best communication skills. We often used google maps and trainline to get information on where we were going. I preferred the self guided tour as the tour guide didn’t make much of a difference for me. But it was a great opportunity to meet so many amazing people in my group!